That made me remember the terrible service I received from the shipping company they used to deliver my other appliances. Then, when I thanked him for his excellent service and complimented him on his very good English (I thought his accent was Caribbean, but he let me know came here from Liberia), he told me how much he appreciated someone being kind to him! These days, it seems like everyone is so unpleasant, I totally understood where he was coming from, especially when dealing with people who are calling with a problem. Martin ** was my customer service representative, and I have to say, it may have been the best customer service experience I’ve had.įirst, he helped me resolve my range order in the way that best suited me and my somewhat undecided travel plans. They must have a lot of customer service representatives, because they returned my call less than half an hour later. Yikes, I called back and took the offer to get a call back. Then they let me know I was 34th in the queue.
So, of course I was dreading calling Appliances Connection to resolve a FEDEX undelivered, perhaps damaged, drop-in range cooktop I had ordered. You can return any appliance for any reason within 30 days of the company shipping it. Appliances Connection returns and cancellations The team removes your old appliance if it is smaller than the one you purchased, but this option may not be available in all areas.
#Appliance connection install
A full-service install involves hooking up the appliance, testing it and removing packing materials from your home. Appliances Connection installation servicesĪppliances Connection also offers installation and removal services. Appliances Connection delivers to all 50 states, but it does not ship to Canada at this time. You can add expedited shipping to your order for $69.99. If the team has to take your appliance past the first floor, there is an additional $25 per floor charge.Īppliances Connection does not typically deliver on weekends, but weekend deliveries can be arranged for an additional fee. This option includes delivering the appliance into the room of your choice, unloading it, uncrating it, unpacking it and removing the packing materials.
0 kommentar(er)
